M2 is a vibrant, new, independent South Wales estate agency, specialising in residential sales across a wide price range and promoting higher end properties (£500,000 plus) under the Town and Country banner.

Whilst M2 is a fresh new brand, its sales staff, headed up by owner Mark Roberts, have extensive local knowledge and many years’ experience. M2’s staff are welcoming, professional and dedicated to helping buyers and sellers achieve their goals. Staff take pride in their sales progression skills and the M2 offer is simple and straightforward – sales fees are competitive and there are no upfront charges and no add-ons.

M2 has friendly, traditional, High Street branches in the market towns of Usk and Abergavenny whilst the opening of M2’s “paperless branch” in Bridge Street, Newport in is a break from tradition and the next phase in the company’s plans. The Newport branch eschews brochures and showroom photos to focus on on-line information, coupled with individual attention from knowledgeable staff. It covers a wide radius from Newport, selling houses in a Risca, Caerleon and Cwmbran, using M2’s sales know-how and familiarity with the local area. The Newport branch also offers customers the convenience of mortgage advice under the same roof, as M2 have teamed up with Andrew Rowe of Mortgage Advice Bureau.

Find M2 branches at 69 Bridge Street, Newport (01633 289622); 17, Bridge Street, Usk (01291 672827) and 11 Cross Street, Abergavenny (01873 856388).

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Known for his stripy suits, strong work ethic and with always an interesting tale to tell, Mark Roberts has forged a 26-year career as an estate agent in and around the Newport area. He set up Roberts Estate Agents in the city 15 years ago and in August 2018 decided to establish the company’s former branches in Usk and Abergavenny at the core of the completely new and separate enterprise, M2. Mark spent his school years in Newport after his father, David, moved from Gloucester to take the job of CEO of the Monmouthshire Building Society and he has never travelled far away since – even on holidays the furthest he has been is Guernsey! Surrounded most of his life by talk of mortgages and house-buying, his career was probably a foregone conclusion – although on leaving school he did try his hand in the exhibitions business and as a youngster he loved visiting his grandparents’ farm in Somerset. Today it is his partner, Katie who retains an interest in the land – keeping a ‘flying flock’ of sheep on and around the smallholding near Raglan where they have lived for the past 11 years with their family of four, aged 5 to 24. A teetotaller, with no interest in sport, Mark’s main hobby is walking – some mornings, accompanied by his springer spaniels and sheepdog, he fits in a 10-miler before breakfast! PS. Katie –if you’ve lost some of your flock, try looking in the window of the Abergavenny branch!

Mark Roberts

Abergavenny branch manager, Jo Francis With a demanding job and a young son, Abergavenny branch manager Jo Francis has little spare time on her hands, so weekends away at her parents’ home in Saundersfoot are a welcome break and when the holidays finally come round, she is a real sunshine chaser. Jo rates the Abergavenny area for its accessibility and beautiful surroundings and the ancient market town itself for its unique character and independent shops. She has spent 28 years working here, most of those as an estate agency branch manager and she has been valuing properties since 2000. She has a thorough knowledge of the area and its housing stock and over the years, she’s sold some properties several times over!  Well organised and a good listener, she gets a real buzz from selling houses and admits to getting quite emotionally involved in helping purchasers find their dream homes. She found her own in a semi-rural stone cottage, full of character and surrounded by lovely walks, where she, her family and French Bulldog Rupert revel in the outdoor lifestyle.

Jo Francis

Usk branch manager, dog breeder and home renovator Nicola Foxton is never stuck for words – but she does admit to sometimes losing her voice. It’s down to shouting to be heard over the drilling, hammering and noise of her five assorted dogs at home near Cwmbran and then constantly talking and negotiating on the phone at work. An estate agent for the past 20 years, Nicola cut her teeth in Surrey and has been working as an estate agency manager in “chocolate-box pretty” Usk for about five years. Drawn to estate agency because of her love of interior design (she studied at Surrey Institute of Art and design), Nicola loves renovating houses – she’s on her third. She also finds her creative background a real bonus when advising clients on how to present their homes for sale and helping buyers visualise how they could alter properties to suit their own lifestyle.

Nicola Foxton

Newport branch manager, Dan Maguire It’s energy that got Dan Maguire into the estate agency business! He qualified as a domestic energy assessor in 2009 and after a few years conducting assessments for a South Wales estate agents, he moved into valuing and listing. Now house-hunters will find him in charge at the new M2 offices in Bridge Street, Newport, where they can benefit from both his estate agency expertise and his knowledge of the city and its surrounds. Newport born and bred, and a keen Newport County supporter, of course, Dan has forged his whole career in the city and knows it like the back of his hand! Home is now in Bassaleg, to the west of the city, where Dan’s days start early. He shares morning childcare duties with his wife, who works shifts as a nurse and when not on the school run, manages to fit in a trip to the gym on his way to the office. His busy lifestyle leaves little room for leisure activities and social life but several friends have recently decided to tie the knot, so stag weekends have been a feature. He also enjoys getting away from it all on family holidays and Australia is a favourite destination – particularly as his sister lives there. 2019 brings special holiday plans, with a trip to Dubai to celebrate his 40th!

Dan Maguire

Busy working mum and sales negotiator Chloe Thomas is looking forward to moving into a brand new property in Abergavenny, with her partner and two-year-old son. She has just moved from an older-style house which the pair spent several years doing up and she reckons it’s time to put away the paintbrush. Chloe grew up in Abergavenny and after moving away to work in the hotel business in the Midlands, she was delighted to get the chance to move closer to family and friends, taking a role in The Angel Hotel before landing her dream job in estate agency in June 2015 – a date that is etched in her memory.

Chloe Thomas

Rain or shine - and when she isn’t busy manning the phones and keeping on top of the office admin, 21-year-old Tamar Hall may well be out strolling in the Clydach Gorge. Her father, a keen walker, would drag her out every Sunday during her childhood in Crickhowell, so walking is a habit that’s stuck. Her other passion is dancing. She studied Performing Arts at Hereford Art College and loves nothing more than going up to London to see a show. A creative soul, she also enjoys photography, so she’s lucky that Abergavenny’s stunning surroundings provide endless inspiration.

Tamar Hall

Temar Cawley is a great believer in the power of reputation, having built her 20-year estate agency sales career in an area where “everybody knows one another”. Brought up in Pontypool, where she ultimately became a branch manager, she also worked as assistant branch manager in Cwmbran and started her career in Newport, where she is now based again. A people person, she says her job satisfaction comes from making customers happy and getting good reviews. At home, she has started on a renovation project, prioritising the kitchen. She can’t wait to see the results.

Temar Cawley

As an enthusiastic organiser, Nat is in her element at work, where she is in charge of the Newport showroom. At home, she’s naturally the one to arrange camping holidays and social get-togethers with family, friends and their children. Chatty and friendly, she took her first job in estate agency straight from school, some 22 years ago and her love of the job and passion for property has never waned. An experienced sales negotiator, she’s spent much of her career in Cwmbran whilst stints in Usk, Newport, Caerleon and Whitchurch, Cardiff have extended her understanding of the local area and housing market. Home life revolves around her two children. Whilst she admits that when her son is on the football pitch, she’s a fair-weather supporter, when it comes to camping, she’ll stick it out come rain or shine!

Natalie Bevan

From winning instructions to handing over the keys on completion, sales negotiator Scott Gwyer thrives on “seeing the job through from start to finish”. That’s why, having started out by working  his way up to senior valuer with one of the UK’s largest independent estate agents, he prefers what he is doing now. It means he can take personal responsibility for looking after his clients in a successful regional business that’s “small enough to care but large enough to matter”. Scott, a graduate in Business and Law from the University of Wales, grew up in Newport and has made his home here with his wife and son. With a thorough knowledge of the city, he also has expertise in the property market in and around Risca, where he spent eight years as a branch manager.

Scott Gwyer

Her love of art drew her to a degree in interior design and now Anna’s interest in property is defining her choice of work. So keen was she to take her first step on the career ladder, she decided to finish her degree at Cardiff Metropolitan University part-time, over two years, rather than miss out on the chance to join M2’s Newport office. Whilst studying part-time, she’ll be working as a trainee office administrator and sales negotiator. In what little time she has left you will find her hiking in the Brecon Beacons or indulging her passion for painting.

Anna Lewis

When she hit her thirties, function co-ordinator Sarah Briggs decided it was time for a career change. Negotiating the purchase of a new house opened her eyes to the possibilities of estate agency and, with the strong people skills and sales expertise she’s built up over 15 years in the hospitality sector, she’s hit the ground running. She loves the fact that her new role as a sale negotiator with M2 in Usk still brings her into contact with a lot of her former customers. When she is not busy selling houses in and around the chocolate-box pretty town, she spends her spare time walking her chocolate Labradors or crafting pretty handmade stationery.

Sarah Briggs

After 34 years in a customer-facing, financial services role, Jacki Grosvenor enjoys the variety that her new career offers. Drawing on her experience to help run the Monmouthshire Building Society agency in M2’s Usk branch, the super-organised team player also relishes the chance to learn more about estate agency and is ready to lend a hand when the office is busy. Her part-time role, a job share, leaves quality time for family and friends and long walks with her dog. She helps out with her local Brownie group and even fits in some gardening, growing her own tomatoes and vegetables.

Jacki Grosvenor

Nicola has spent more than 30 years in financial services, working in customer-facing roles and latterly, as a financial support officer in the regional office of a High Street bank, responding to the needs of internal customers. Whatever her role, what she most enjoys is meeting and helping people. So, her new, part-time job share, looking after the Monmouthshire Building Society agency in M2’s Usk branch is one she relishes. Outside of work, Nicola is a hands-on Nannie to four lively youngsters. She clears her head and keeps fit by walking, stepping it out along the streets and footpaths near her Newport home for or up to three miles a day, whenever she can.

Nicola James

Meeting and helping a wide range of different people has been a feature of Samantha’s career. She’s worked in various customer service roles, including hairdressing and hotel reservations but assisting buyers to find their new home is what gives her the greatest job satisfaction. She’s loved the work ever since she took her first estate agency job in Cwmbran, covering a wide area including Caerleon and Pontypool. As a new Mum, she is currently working as a part-time sales negotiator, based in the Newport office, but in time she’s ambitious to progress and train to be a valuer. Samantha commutes to work from Cwmbran, where she and her husband enjoy local mountain and canal walks with their dog and where their social life involves outings with friends and watching live music.

Sammy Price

Having spent all her life in Newport, Jean Davies has a thorough knowledge of the local property market – and if she’s stuck for an answer, her extensive local network means she only has to “phone a friend”. Of course, it’s a reciprocal arrangement and she is always happy to share her own wealth of experience, gained in a long career in both sales and lettings. She has worked for several different estate agents, handling properties within a wide radius of Newport and now, at M2, she is delighted to be back working with some close former colleagues. As a part-time sales negotiator in the Newport office, she’s focussed on residential sales but her lettings experience is invaluable in helping her to advise buy-to-let clients. When she’s not behind her desk, the keen cook will often be found in her kitchen, poring over a new recipe or getting creative with one of her special Chinese menus. At weekends, though, you may spot her whizzing along the Wye Valley on the back of her partner’s Harley Davidson!

Jean Davies

After an eleven-year “Escape to the Sun” with her husband and family, Grace Webber gave up her business managing villas and holiday homes on the beautiful island of Majorca to return home to South Wales. Bubbly and friendly by nature, she had intended to retire, but having spent most of her career in customer service roles, it wasn’t long before she was missing the interaction. Now, with a part-time role at M2 in Newport, she has the best of both worlds – a job she loves and time to develop her wood crafting skills and to make soft furnishings for her new home.

Grace Webber